Key Point: Collaboration is no longer a nicety to have. It is vital. Why? Content is exploding and moving so quickly that we simply need each other for the best innovative and sustainable results. It has always been more effective and gratifying to learn as a group (although sometimes frustrating). But today, it is an imperative.
Effective collaboration needs more than great tools (like Google’s G Suite) and can’t be applied as the latest buzzword in management. It needs practice and a learning framework. This insight comes from “The ABCs of How We Learn: 26 Scientifically Proven Approaches, How They Work, and When to Use Them.”
The authors recommend the following ingredients to drive effective collaboration:
1. Joint Attention.
“To collaborate, people need to pay attention to the same thing. Visual attention provides an index of what people are thinking about. If you are looking longingly at an ice-cold beer, it is a good bet that you are thinking about an ice-cold beer.” PS that’s why people working on the same doc together, seeing common info on a screen, and/or seeing each other by video, helps promote collaboration.
“Thoughts can be much more complex than an eye gaze. It also helps to hear what people are thinking. A common situation is that people refuse to listen to one another because they are too busy talking or they just discount other’s ideas.” In our organization we teach everyone the simple listening model: Connect, Understand, then… Act.
“Sharing operates on two levels: Sharing common goals and sharing ideas. First, if people do not share some level of common goal, they will collaborate to cross-purposes. Second, if nobody shares ideas, collaboration will not go very far.”
“Have you ever had the experience of a group discussion, in which you just cannot seem to get your timing right? Either you always interrupt before the speaker is done, or someone else grabs the floor exactly when the other person finishes, before you jump in. Collaboration requires a great deal of turn-taking coordination.”
5. Perspective Taking.
“A primary reason for collaborating is that people bring different ideas to the table. The first four ingredients—joint attention, listening, sharing, and coordinating—support the exchange of information. The fifth ingredient is to understand why people are offering the information they do.” Some great thinkers believe the ability to change perspective involves a higher IQ.
The point of the five collaboration ingredients above, is that organizations need to be mindful about how each of the skills exist in their populations. Tools like the G Suite help because they naturally reinforce many of the points above. However, it is important to be intentional about the individual behaviors as well. All five are ideally present and alive. The more advanced we are in each, the higher the collaboration impact.
- How effective of a collaborator are you? Are you self aware of these five ingredients? What score out of 10 would you give yourself?
- Are you proactive on the five ingredients? That’s a personal brand differentiator.
Big five collaboration in The Triangle,
One Millennial View: Fellow Millennials: If you truly think that collaboration will negatively impact your individual goals, then you may seriously be in a rare, toxic atmosphere. You’re better off risking being a company player than a non-participant that has seen too many movies where a main character gets burned.
Edited and published by Garrett Rubis