The painful truth is that we all have blind spots and yet most people around us are reluctant to share insights or feedback that might be perceived as undesirable. In the book, the author refers to a term coined by her researchers as the MUM effect; keeping Mum about Undesirable Messages. Findings confirm that when we’re in possession of information that might make someone uncomfortable, we tend to chose the path of least resistance and decide to say nothing. In fact, people are willing to tell white lies rather than the cold, hard truth. Of course, that avoidance does little to help you and me become more self-aware and positively grow.
Perhaps equally unfortunate is that many of us actually prefer the MUM “rule” being in effect. Why? Feedback can be and often is painful. When someone asks if we want feedback, our brain actually sends out physical pain signals. But avoiding feedback does little for us. The way people see us still exists whether we become aware of it or not. So, why not choose to learn the “truth” on our own terms?
You and I need loving critics. These are people who will be honest with us while having our best interests at heart. People like this are not necessarily someone we are closest to. However, there is a high level of mutual trust when this individual is willing to go out of their way to help us. This loving critic also needs to have sufficient exposure to behavior we want feedback on, and a picture of the impact of that behavior. They must be willing, based on a foundation of trust, to be totally honest.
How brave are you? If you have identified a loving critic, how about participating in a “Dinner of Truth?” Over a meal, ask your guest to tell you one thing that annoys them most about you. The rules include telling them why you’re asking, that nothing is off the table, and that you are NOT ALLOWED to respond defensively. You can only listen with an open mind and heart. How about a few Dinners of Truth?
Personal Leadership Moves:
- If you venture into the Dinner of Truth, it is helpful to mentally prepare for what might be said. Decide how deep you want to go, and remind yourself and loving the critic that this is about personal growth. Ask questions to clarify and better understand.
- Really really listen by applying Eurich’s “Three R Model:” Receive, Reflect and Respond” to the feedback. How you choose to respond and both learn and unlearn from feedback is an intentional practice. Read more about the “Three R Model” here. If you don’t do anything with the dinner feedback, you’ve wasted time with a very valuable ally.
- Recognize that being self-aware is understanding both who you are AND how others see you. That’s darn hard work, and we’re worth it.
Dinner of Truth in Personal Leadership
P.S. Please click on and enjoy this video below of more Leadership Moves, and stay tuned for an upcoming embedded Lorne Rubis YouTube channel, and Instagram stories/Snapchat videos that will feature many more.
One Millennial View: It’s great to see “loving critics” can be embraced, and feedback be encouraged instead of censored. I’m so glad Eurich can define the MUM effect, develop the “Three R Model,” and how we can learn to incorporate a good meal with it. A “Dinner of Truth” might be tough to swallow, but it’ll only make us stronger and personally improve.
Edited and published by Garrett Rubis