Before we head out for summer vacation it is prudent to check the tires and alignment on our vehicle. It is also a good time to check the metaphorical equivalent for a good journey at work. Like four good tires, there are four primary areas that I believe determine whether people are able to optimize their contribution at work (and that includes you, me, and people who work for us):
- Pay and Recognition. Are you and I getting compensated fairly? Are we being sufficiently recognized for the work we do? Do people honestly care and value us for our individual contributions? How do we know? There are a lot of components to answering this question well. It is much broader than base pay. Ideally we feel great about total compensation AND the amount we get recognized.
- Knowledge and Information. Do you and I have the right information to do our work well? How are we measured? How do we stack up to those metrics? Do we have access to the data we need to do our job well? We need to discern between data and insight. Ideally we have insight-rich feedback systems guiding us.
- Education and Learning. Are we trained to do our job well? Does the management and information systems allow us to continuously learn? Are we getting better at our job? How do we honestly know? How much coaching and development are we seeking? … And getting?
- Engagement and Involvement. Do we have an opportunity to improve processes we’re responsible for? Are you and I actively participating in making things better? Have we made things better? What evidence do we have to prove it? Does our input to improving processes we are responsible for and impacted by really count?
You and I have a responsibility to assess whether we score high on ALL of these four areas. If any one area gets out of balance or alignment things can go badly; at worse we end up having a “blow out.” We have a responsibility to take action to elevate our score in each area. This means not being passive. We are self accountable for our work environment.
Character Move: the big four are what I call the “People Contribution System” and are part of an overall leadership framework called the “Rubis Leadership System”™. Take a moment during your summer vacation to ask yourself tough questions, while self assessing where you are on the big four. Please remember that it is important to score highly in EACH area. Put a plan in place to get the right balance. If not, a wholesale tire change may be necessary.
Time for a tire check in The Triangle,