Lorne Rubis

I got a little fired up today. I had an exit interview with a team member and one of the expressed reasons for leaving was the disrespectful behavior of this person’s direct supervisor. Ok… So now I have to investigate and validate the data…And I can guarantee you that I’m going to carefully review this. We cannot treat each other disrespectfully and be a great company.

So here’s what I’m going to do… I want to know if this supervisor does personally make disparaging remarks about people. If this is the case, we are going to put the person through a leadership class on respect …teaching them how to confront behavior, confront situations, but never people. Working with respect involves a series of attributes and skills. Attacking the process and not the individual person is just one of them.

with Character,

Lorne