Key Point: As we learn more about real contribution, it is very important to focus less on your job title and contact information on your business card. Instead, demonstrate the “actual value” you’re able to provide employers. Who really cares what the title on a business card is these days? And with digital identity, many people don’t really care about business cards at all. At the same time, I do believe, words like “president,” “director,” “manager,” “partner,” “Dr.,” etc. carry some introductory weight. But as we determine the benefit of a relationship with others, proof and evidence of “value provided” is what really counts.
It is really interesting to be back interviewing for a job after eight years of being a CEO of an international, privately held, profitable company. I am, by business card criteria, very accomplished. I have CEO and president in my title, three times. COO once, and VP three times. I also have the titles of “founder” and “partner.” I might as well have the title of “Supreme Intergalactic Commander.” The reality is that people who are interviewing me only care a little about those titles. However, they are laser fixed on my ability to demonstrate how I solved problems and achieved results. And they are very sophisticated in separating wheat from chaff.
Wherever you are in your career/ job, document problems solved and results achieved. Do it as you go, not after you have left.
Develop a “value offered card” more than a “business title card.” Be great at a few things… Benchmark to be the very best. Practice, practice, practice, and ten years later, few will have your results and skill. This will hopefully allow you to monetize the equity you have built in yourself. (Think ahead… Is anyone going to care about what core skills you currently have a few years from now?)
Most of us are NOT great at everything. Be honest about areas that are not strengths. However, let’s commit to being THE best at what we’re good at and like to do.
Someone out there likely needs what you are good at and like to do. That value, in the western capitalistic society we live in, usually is expressed in monetary terms. For example, the value we bring to the largest group who needs/wants what we have to offer, usually results in the biggest monetary pay out.
Key Point: what are your 2012 Character Triangle resolutions? Commit to these three things (all in your control) and you will make real progress making the Character Triangle have an impact for you and others in 2012 and beyond.
Accountability Resolution: Begin each problem solving meeting in the New Year by describing the issue you want to address for improvement. Start the dialogue by specifically and meaningfully defining FIRST what YOU personally could do to contribute to a resolution. Propose specific ways of how you would go about doing so. THEN ask your teammate(s) to follow suit by having them outline their personal recommendations. Discuss, amend and conclude by connecting each self accountable approach into a joint plan of improvement action.
Respect Resolution: Learn how to use and apply one of the most practical and easy to use listening/problem solving tools and methods. It is called S (situation) T (target) P (proposal): STP. I have had executives tell me years after they have started using it that it remains their most useful tool. Go to my web site www.lornerubis.com and check out the resource section for a quick video tutorial and a PDF explaining how to use it. Or, check out the appendix in “The Character Triangle.” Using STP and the Respect value is reinforced through better listening, dialogue and less negative conflict. Practice the STP until it becomes second nature.
Abundance Resolution: On 30 consecutive working days write a personal note of “thank you” to one person in the company. Be very specific in what behavior you want to say thank you for. Describe what their action meant to others, the company and you in your role. Be timely and spread this across all levels of the company. Schedule this commitment onto your calendar so that you treat this “thank you” activity as a very important meeting.
Commit to the above three actions purposefully and I promise you will see real and measurable positive outcomes.
The irony in launching The Character Triangle: Build Character, Have an Impact, and Inspire Others…
My website host has been rock solid for all the time my website has been up (since April 2010). My team did extensive planning to make sure we had a smooth book launch. Yesterday after my blog was posted, and after I sent an extensive email announcement that my book was available for purchase, it came to my attention that my site was down! (Since 7:00 am PDT no less.) The hosting company, which has been very reliable to date, had network issues and a number of other back-up challenges. I wish I could tell you it was because my book went viral and overloaded the servers, but I don’t think that was the root cause. Ha-ha.
Anyway, by 3:00 pm PDT yesterday, the site was up and running again but I know a lot of customers were bounced… …darn. I apologize if that happened to you. It is so enticing to want to blame someone and feel victimized, etc. But instead, if I take a deep breath, I realize this gives me an opportunity to contact you again about the book, and practice the principles I write about. Now I don’t say in the book that it is always easy or even enjoyable to live in the Triangle. If I want to live the principles, it doesn’t mean just doing so when all is groovy.
Also, based on the feedback we’ve received you can now click on the image of my book and go directly to the order page. But, if you are NOT on my site and reading this as a subscription e-mail, please go http://www.lornerubis.com to order the book.
Enjoy the irony and breath deeply.
View challenges as poignant opportunity to practice the CT principles.
Find the underlying benefit when %^$# happens, and leverage if possible.
The constant in Lorne’s diverse career is his ability to successfully lead organizations through significant change. At US West, where he served as a Vice President / Company Officer, Lorne was one of only seven direct reports ... Read more about Lorne Rubis
Also available at all Hudson News Bookstores in major U.S. airports.
Our character is exclusively ours. We define it by how we think and what we do. I believe that acting with Character is driven by what I call the Character Triangle.
What, exactly, is the Character Triangle (CT)?
The CT describes and emphasizes three distinct but interdependent values:
Be Accountable: first person action to make things better, avoiding blame. Be Respectful: being present, listening, looking again, focusing on the process. Be Abundant: generous in spirit, moving forward, minimizing the lack of.