Comments on: Do You Have the Courage & Skills to TALK to each other? http://www.lornerubis.com/2011/11/replace-digital-with-face-to-face-conflict-resolution/?utm_source=rss&utm_medium=rss&utm_campaign=replace-digital-with-face-to-face-conflict-resolution building character at work and in life Wed, 15 May 2013 07:22:50 +0000 hourly 1 By: Lorne http://www.lornerubis.com/2011/11/replace-digital-with-face-to-face-conflict-resolution/comment-page-1/#comment-530 Lorne Sat, 12 Nov 2011 21:04:11 +0000 http://www.lornerubis.com/?p=2015#comment-530 Great guidelines and post Paul. We could all benefit from an email framework like that L Great guidelines and post Paul. We could all benefit from an email framework like that

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]]> By: Paul http://www.lornerubis.com/2011/11/replace-digital-with-face-to-face-conflict-resolution/comment-page-1/#comment-529 Paul Sat, 12 Nov 2011 20:26:56 +0000 http://www.lornerubis.com/?p=2015#comment-529 From my own view of business emails, having worked in fast paced business positions before there was internet and email and comparing it with today, I think 50% of emails are a waste of the sender's time and recipient's time, because they could've been communicated in a much more efficient way, which translate to wasted company time, for many reasons wich would take a couple pages to get into. But nowadays before I send out emails I ask myself: - If there was no email, how would I do this, and would that be faster? - If I send this email now is it urgent enough for the other person, or are they going to waste their time and focus by being pulled away from something else? - Can I deliver the message better and faster by calling them? What I started doing the past few years is jotting down the key people I communicate with at work, and make a list of topics I need to talk with them about as they come up. So when they call me, or I call them and catch them not so busy, I look at my list and go through the topics with them and get immediate replies, and saves so much time for both parties in typing and reading and waiting for replies. This also I'm sure improves employee relationships with each other. Many times email is better for certain situations, but leaning mindlessly on email just out of habit I think does waste alot of company and employee time without noticing. From my own view of business emails, having worked in fast paced business positions before there was internet and email and comparing it with today, I think 50% of emails are a waste of the sender’s time and recipient’s time, because they could’ve been communicated in a much more efficient way, which translate to wasted company time, for many reasons wich would take a couple pages to get into. But nowadays before I send out emails I ask myself:

- If there was no email, how would I do this, and would that be faster?

- If I send this email now is it urgent enough for the other person, or are they going to waste their time and focus by being pulled away from something else?

- Can I deliver the message better and faster by calling them?

What I started doing the past few years is jotting down the key people I communicate with at work, and make a list of topics I need to talk with them about as they come up. So when they call me, or I call them and catch them not so busy, I look at my list and go through the topics with them and get immediate replies, and saves so much time for both parties in typing and reading and waiting for replies. This also I’m sure improves employee relationships with each other. Many times email is better for certain situations, but leaning mindlessly on email just out of habit I think does waste alot of company and employee time without noticing.

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